We mean business.

From hassle-free setups to referrals from satisfied customers, we think recommending
and installing TiVo makes good business sense.

Choose the right network solution.

Setup gets simple.

There are two main ways to install a TiVo Tru Multi Room™ solution—by using the home’s Ethernet or by creating a MoCA® network through TiVo Bridge. Reference our configuration diagrams as you assess the ideal setup for your client’s home.

Control the install.

Goodbye, cable guy.

Incorporating TiVo products into your install gives you total control. No more letting the cable guy and his refurbished DVR foul up your carefully planned project. With a TiVo + Mini VOX setup, all you need is one CableCARD™ for the main DVR to power a multi-room setup.5 What’s more, you’ll be able to update the software at your convenience, saving you time onsite.

CableCARD activation hotlines

For setups using cable, the TiVo DVR requires a CableCARD from the service provider.5 Use this list to quickly reach CableCARD activation and support lines for various providers.

View List
Service provider Number Hotline name
Charter Communications 1-888-438-2427 Charter Support
Comcast/XFINITY 1-877-405-2298 CableCARD Activation Line
Cox Communications 1-877-820-8202 CableCARD Activation Line
Insight Communications 1-866-440-1024 Insight Support
Mediacom 1-866-848-7064 CableCARD/Self-Install Activation Line
Optimum 1-866-670-0855 Optimum Support
RCN 1-888-891-7770 CableCARD/Self-Install Activation Line
Suddenlink 1-888-822-5151 Suddenlink Support
Time Warner Cable 1-866-606-5889 CableCARD Activation Line
Verizon FiOS 1-888-897-7499 Automated Activation Line
IR codes & IP control

Setting up a third-party universal remote? Download the list of IP and IR codes compatible with TiVo Roamio Pro. Check back later for TiVo BOLT codes.

Download PDF

Still have questions?
We’re always here to help.

Tips & Tricks Support
It pays to install TiVo products.

Max out your margin.

Earn incremental revenue with each TiVo DVR, unlike when you install a standard cable DVR. What’s more, customer referrals will pay many happy returns.